Field Service Engineer (Coffee)

Coffee Field Service Engineer – London

Are you passionate about great coffee and quality engineering? Ready to join a growing technical team supporting premium commercial coffee equipment across London?

This is an exciting opportunity for an experienced Coffee Field Service Engineer to work across a varied customer portfolio including cafés, offices, hospitality venues, and commercial sites throughout Central London.

The Role

As a Coffee Field Service Engineer, you’ll play a key role in ensuring commercial coffee equipment operates at peak performance across your designated area.

This is a hybrid field-based position combining travel across London with hands-on engineering support on customer sites. While operating within Central London, much of the role will involve working on foot between nearby customer locations.

Your responsibilities will include:

• Servicing, repairing, and diagnosing faults on a range of commercial coffee machines


• Carrying out installations, site surveys, and equipment upgrades


• Managing jobs through an ERP scheduling system


• Delivering a professional and customer-focused service experience


• Communicating effectively with customers and the internal support team


• Maintaining tools, stock levels, and service documentation


• Proactively identifying and resolving potential issues before breakdowns occur

You’ll be trusted to manage your own workload, work independently, and maintain high service standards throughout your route.

What You’ll Bring

• 1–2+ years’ experience repairing commercial coffee machines (traditional and bean-to-cup)


• Strong fault-finding and diagnostic capabilities


• Experience calibrating grinders and optimising extraction


• Multi-brand coffee machine experience highly desirable


• Excellent communication and customer service skills


• Self-motivated with strong organisational abilities


• Comfortable working independently in a field-based environment


• Good Maths and English skills


• Passion for coffee and pride in delivering high-quality work

What’s On Offer

• £36,000–£42,000 basic salary depending on experience


• Hybrid working structure


• Company van provided


• Mileage and travel expenses covered


• Company pension


• Life insurance


• Full specialist tools provided


• Stable long-term opportunity with progression potential

Why Join?

This is a fantastic opportunity to join a forward-thinking business within the coffee industry, offering autonomy, variety, and exposure to a wide range of premium equipment and customer environments.

You’ll work across some of London’s busiest commercial locations, combining technical expertise with customer interaction in a fast-paced and rewarding field role.

Apply Today

If you’re an experienced Coffee Machine Engineer looking for your next opportunity within a supportive and growing business, we’d love to hear from you.

Join a company where your technical expertise genuinely makes a difference every single day.